Informediate announces the release of its Field Service Management solution

Informediate has announced the release of a new Field Service Management solution. Fully integrated with SourceWare™, its flagship ERP business solution, the system offers a wide range of applications including Scheduling & Dispatch, Contact Management, Quotes & Invoicing, and Equipment Tracking.

This new system allows site configurations, photos, and documentation captured with the technician’s smartphone or tablet to be stored permanently in the SourceWare™ ERP system. This provides a detailed history of all service work and records for any on-site service that was performed.

SourceWare™, now with the new integrated Field Service Management module, provides a world-class solution for Distributors with service professionals in multiple industry verticals such as Electrical, HVACR, Plumbing, Tile, and Flooring.

For more information please contact us at : 888-854-2677 (toll free)

Here are some examples of the user-friendly interface:

Work Order Dispatch

Work Order Dispatch

Help Desk Call Input

Help Desk Call Input